Terms and Conditions

General:

In addition to the terms below, operation guidelines on each rented item, the Lessee (customer) agrees to supervise the use of any rented items and further agrees that if any item is damaged he/she will reimburse ATX Frozen Concoctions for the full price to fix the damage and/or the full replacement value of the rented item. Before signing this contract, Lessee agrees that he/she has read the entire contract, has agreed to all terms and conditions herein, and has had all questions he/she may have answered to the Lessee’s full satisfaction and understanding.

DELIVERY/OPERATION/PAYMENTS:

To address specified by Lessee. Lessee grants ATX Frozen Concoctions and its employees/contractors, the right to enter said property for the delivery and return of the rented equipment at approximate times. All payments must be made at least 2 days before your scheduled delivery date. No refunds will be made after the equipment has been delivered. Unused rentals are not refundable. The Lessee agrees to provide one electrical outlet rated at 115 volts with 20 amperes capacity within 5 feet of the event set-up location if electricity is needed. The Lessee agrees to provide water access within 100 feet of the event set-up location if water will be needed to fill up barrels, port a cooler, or a water mist station

GENERAL RULES FOR SAFE OPERATION:

Rented equipment must be set up over a smooth, compatible surface such as a hardtop area. The rented equipment may NOT be delivered and set up on rough surfaces such as rocky areas, uneven ground of any kind, or muddy areas.

We deliver and pick up our equipment to the delivery address listed in the contract. Deliveries beyond 50 ft, to backyards, or involving stairs, steps, or elevators will incur additional fees. Delivery prices do not include set-up or breakdown. Tables and chairs are not meant to stand on. Evidence of standing on the equipment will result in cleaning and/or replacement fees being charged to the lessee.

Tents cannot be moved by lessee after being placed by Liberty Events LLC, dba Party on Texas or ATX Frozen Concoctions employees/contractors. Tents must be evacuated and not used during thunderstorms or lightning. If outdoors, do not use it in High Winds. EZ UP tents will not be set up if the wind speed is predicted to be 15 mph or greater. Larger Tents can turn over in high winds exceeding 50 MPH, even if anchored, which could result in severe injuries to the users. Do not resume use until adverse weather conditions have ceased. Always follow the corresponding city guidelines and restrictions.

Damage Waiver:

• You are liable for any damage beyond normal wear and tear.
• Damage Waiver is a non-refundable 10% charge added to all rental contracts.
• The damage waiver fee does not cover candle wax, burns, or tears on linen items.
• All broken or damaged items must be returned.
• You will be held responsible for the replacement cost, of any rental items, including linen bags and hangers, that are not returned

Reservation and Cancellation Policies (excludes Photobooth Rentals):

• We require a 50% deposit of your rental to reserve your order
• We require full payment and no further changes to your order 10 days before your delivery/pick up date.
• Any additions made to your order less than 10 days before your delivery/pickup date, will only be possible if the items are available.
• Cancellation 30 days before delivery date will result in a full refund.
• Cancellation 15 to 29 days before your delivery date will result in a 50% refund.
• Cancellation 8 to 14 days before your delivery date will result in a 25% refund.
• No refunds will be issued for cancellations made within 7 days of your event date.
• With the exclusion of the cost of subrented items (i.e. linens, some tents, some dinnerware/glassware), if you are forced to reschedule your event due to extreme weather, you will be issued a store credit/raincheck on your order until you can reschedule your event for up to a year.
• We have the right to cancel your reservation if working conditions are unsafe for our employees during delivery. You will not receive a refund for such unsafe working conditions unless such unsafe working conditions are the result of an extreme weather emergency.
• Additional labor fees will apply if the delivery contains stairs, elevator usage, or any distance over 50 feet from our truck to the event site. We reserve the right to adjust these fees after your delivery if the circumstances were clarified to us beforehand.
• If rental items are not returned on the agreed-upon day reflected on your invoice, you will be charged an additional day of rental for every day you are late in returning the items. After 10 days you will be charged a full replacement cost.
• If we are not able to retrieve our items on the day of your scheduled pick-up date and need to return at a later date or time, you will be charged additional delivery fees.
• Onsite day of delivery requests for additional items if available will result in an additional delivery fee. Due to time and schedule constraints, these additional items may be delivered while the event is in progress.

Margarita Machine Rental Terms:

The margarita machine delivery is presumed to be over a flat even surface. Steps/stairs beyond the common one step would incur an additional delivery fee payable prior to the machine being set up.

The machine will come on a cart, with a skirt for the cart, cups, salt rimmer and napkins

The customer provides their own alcohol. In general for double bowl machines each side of the machine will take 2 liters of alcohol. Single bowl machines will need a minimum of 2 liters of alcohol. Frose and Peach Bellini mixes have a different recipe. We will provide you with the specific recipe for the mix flavor(s) you choose.

It is preferred that the machine be used indoors as it will not reach frozen consistency outside in temperatures above 80 degrees.

The machine only requires the premade mix that we supply. Please do NOT use water or ice as this will break the machine and would cause you to be liable for the full current replacement cost of the machine.

This is the list of flavors we have available:

• Traditional Lemon-Lime
• Strawberry
• Piña Colada
• Frose
• Cherry
• Cola
• Lemonade
• Blue Raspberry
• Peach Bellini
• Mango
• Mojito
• Hurricane
• Mudslide
• Sex on the Beach

For events with minors, we request that an adult monitor the usage of the machine.

Client's Responsibilities:

• Tables and Chairs should be folded and stacked unless setup and takedown were previously arranged.
• China, Flatware, and Glassware should be scraped free of food particles and repacked, boxed, and /or created in the containers you received the items in.
• All items should be returned to the drop-off point ready for pickup or you will be charged if rentals need to be disassembled, or stacked or if our crew needs to retrieve the items from a different area. A charge will apply for any missing items, including containers, linen bags, hangers, and crates.
• Cleaning: Except for linens and food service equipment, all other items must be returned in pre-rented condition. A labor charge will apply for items requiring additional cleaning upon return and will be charged to the card on file.
• Linen Care: No Wax, Tape, Glue, Silly String, or Markers on Linens to avoid replacement cost to the card on file. Please shake well after use and scrape off any excessive food debris before bagging.
• Customer Pickup and Return (for eligible items) If not returned on time, the customer will incur a full rental rate and subsequent full rental rates for each day the item is out. All items must be preferably transported either in an enclosed vehicle/trailer. Items should be strapped down to prevent loss of the item. Customer will need to bring their own straps/tie-down materials.

Specific Time Deliveries/Pickups and/or After Hours Fees

( After Hours is considered after 4 pm Monday- Saturday and all day Sunday)

Fees will vary based on whether or not your order includes any subrented items. If there are not any sub-rented items (excluding linens) then these would be the starting fees:

Pickup up until 10 pm. $250 Pickups after 10 pm up to 11:30 pm will increase to a fee of $400. Pickups after 11:30 pm will increase to a fee of $1000

( Note: Photobooth and Margarita Machine rentals will have varying rates for late-night pickup. Please contact us to discuss the specific details of your event.)